Using the Bal. to Invoice Amt. option when you enter receipts

TABLE OF CONTENTS

• Introduction
• Use the Bal. to Invoice Amt. option when you enter receipts

Introduction

You can use the Bal. to Invoice Amt. button in the Post Receipts and Refunds screen when a bill payer pays one or more outstanding invoices in one payment, but not the whole account balance.

Use the Bal. to Invoice Amt. option when you enter receipts

1. Go to Fees>Collections>Post Receipts and Refunds and select the account making the payment.
2. Select the Receipt option and enter the Ledger Description, Transaction Reference, and Receipt Date as normal.

3. In the Allocation Details pane at the bottom of the screen, select the first invoice cleared by the payment followed by the Bal. to Invoice Amt. button.

   
4. The outstanding invoice value will update to show as allocated and the amount will appear in the Receipt Amount field.
5. Repeat step 3 with other invoices cleared by the payment. The Receipt Amount field will update with each additional invoice and should match with the total payment from the bill payer.
6. Save the receipt when finished and post in the normal way.

Note: When you pay invoices in this way, there is no need to use the Item button if Specific Charge Allocation is enabled, as all charges on the invoices are paid.

For more information on working with the Post Receipts and Refunds screen, please see the Engage Fees Collections guide.