When to enter a negative value

TABLE OF CONTENTS

• Introduction
• When to enter negative values

Introduction

In most screens there is a dedicated option for entering in credits or refunds and you should enter all values as positive values. There are several instances where you may need to enter a negative value.

When to enter negative values

If there is an option to select between Receive or Refund, or where there is a dedicated screen in the example of Post Manual Credit notes, enter all normal values as positive values. Engage Fees recognises from the option you selected if the value should be negative.

The following screens may require you to enter a negative value in certain circumstances. This list is not exhaustive but should give you guidance on what to enter.

1. Fees>Setup> Charge and Discount Structure

           A Fee, Extra or Deposit type charge if they are a credit on an invoice.

2. Fees>Allocation> Allocate Pupil Charges

          Where you need to override a positive charge value as a credit on an invoice.

3. Fees>Invoices>Post Manual Invoices/Post Manual Credit Notes

         If you need to show a discount line on a manual invoice or a charge or negative discount on credit note.

4. Fees>Collections>Post Receipts and Refunds

          Where you need to manually include an unallocated payment or credit note when allocating a receipt in the
          Allocation Details pane.

For more information on working with the Charge and Discount Structure, please see the Engage Fees Setup guide. For more information on allocating charges, please see the Engage Fees Billing guide (Allocation section). For more information on manual invoices and credit notes, please see the Engage Fees Billing guide (Invoices section). For more information on working with receipts, please see the Engage Fees Collections guide.