Reset a user account in Engage

TABLE OF CONTENTS

• Introduction
• Resetting a User Account in Engage

Introduction

When upgrading your system all users must be logged out of Engage. You can force people out by using the Reset User Account option.

Resetting a User Account in Engage

1. Go to File > Security > Reset user account.
2. Find the username you need to reset from the drop-down list.
3. Select Reset User Account button. The username disappears from the list.
4. When they next come to use the system they will be required to login.