Link siblings

Modified on Tue, 24 Feb at 12:05 PM

TABLE OF CONTENTS

Introduction 

Siblings are linked through their contacts. If multiple children share the same contact entry which has a relationship of either Parents, Mother or Father they appear as siblings in Engage.

  1. In Engage go to Pupils > [Relevant Pupil stage].
  2. Find the required pupil record.
  3. Go to the Contacts tab.
  4. Select the Siblings tab on the right-hand side of the screen. If the pupil has siblings they are listed here. 

    55.PNG
  5. If the sibling doesn't show, check the Relationship field on the Contacts tab.

    56.PNG
  6. Find the sibling's record and check the Relationship field on the Contacts tab.
  7. If they don't match, change the Relationship field and select Save. 
  8. Check the Siblings tab to see if the sibling has appeared. 

If the sibling is not appearing it is likely to be because you have duplicate contact records, with one child linked to record 1 and the other child linked to record 2. To rectify this the duplicate contact must be deleted and the pupil linked to the original record. Find out how here: Remove duplicate contacts in order to link siblings.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article