TABLE OF CONTENTS
Introduction
If you need to stop a cross charge you can do this in the Manage Cross Charges screen.
Stop a cross charge
- Go to the Fees>Allocation>Manage Cross Charges screen and set the Show Pupils with … setting to >0 to show only pupils with cross charges.
- Select the pupil to stop the cross charge against.
- If there is more than one cross charge in the Contact Cross Charge Information pane, select the correct bill payer.
- Select the delete icon In the Cross Charge pane at the bottom of the screen to remove the Cross Charge.
For more information on working with Cross Charges, see the Engage Fees Billing guide Manage Cross Charges section.
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