Retain a deposit

TABLE OF CONTENTS

• Introduction
• Retaining a Forfeited Deposit

Introduction

When pupils with deposits leave, the school normally refunds their deposit. There may be situations where you do not return deposits to the original payer. These situations include:

1. Where the bill payer gifts or donates the deposit to the school.
2. Where the school retains the deposit if a pupil leaves without proper notice.

Retaining a Forfeited Deposit

1. Go to Fees > Collections > Receive or Refund Deposits.
2. Select the pupil (and relevant contact if required).
3. Select the Refund button.
4. Enter the receipt date, amount and Ledger Text and Transaction Description.
5. For systems with Multiple Deposits enabled, you also need to complete the Contact Deposits box at the bottom of the Receive Deposits pane. Enter the split of the receipt into the relevant Allocation field.
6. Save the refund.
7. Select the Show Deposits to be Posted tick box.
8. Select the refund transactions to be retained.
9. Select the nominal for deposits retained in the Bank Account field.
10. Select Post Deposits. From this point forward the process is the same as posting receipts.

Note: For more information on using posting and refunding deposits, please refer to the Engage Fees Collections guide (Receive or Refund Deposits section).