Resolve AUDDIS Volume Test submission file error messages

TABLE OF CONTENTS

• Introduction
• Resolve AUDDIS Volume Test submission file error messages

Introduction

When you move to AUDDIS system submissions you must migrate your data to your Bank. Before sending the live data there is a test submission to validate the data you are sending is correct, which can result in errors.

Resolve AUDDIS Volume Test submission file error messages

If you receive a red error message indicating an invalid account name when you try to process the Test Submission file from Fees>AUDDIS>Create Volume Test Submission:

1. Go to Fees>Setup>Parent Defaults.
2. Find the account name identified on the error message
3. The name will have an invalid character, for example, + : or similar. Amend the name to remove the character.
4. Refresh the Volume Test Submission screen and try again.
5. Repeat the above steps until the process is error free and creates the submission file successfully.
6. Submit your file to your Bank as per the Initial Test Submission.

Note: If you are unable to create your Volume Test Submission for AUDDIS, please raise a case in Engage Help.