Use the Financial Difficulty option

TABLE OF CONTENTS

• Introduction
• Use the Financial Difficulty option

Introduction

Financial Difficult is an optional tick box in the Parent Defaults screen which allows you to enter special payment terms against a bill payer, as well as adding them to a special filter group for your Debtor Management reports.

Use the Financial Difficulty option

1. Go to Fees>Setup>Parent Defaults and select the Bill Payer account to put into Financial Difficulty.
2. In the Payment and Bank Defaults pane select the Financial Difficulty tick box.
3. This will enable the Financial Difficulty Notes field. We recommend that you enter what you agreed, the initials of the person who made the agreement for the school, and the date.
4. You can keep a detailed history of agreements in the note
5. Save the Parent Defaults screen at the top of the page.
6. The bill payer will now be in the filter group that you can use with both the Fees>Debtor Management>Print Statements and the Print Aged Debtors Report The options are to Include, Exclude or Show Only accounts in Financial Difficulty when making your selections.

Note: The Financial Difficult notes are not available outside of the Parent Defaults screen. You may want to duplicate the notes in the Fees>Sales Analysis>View Account Details notes field as this is available to add to the Print Aged Debtors report (export to Excel).

For more information on putting a Bill Payer into Financial Difficulty, please see the Engage Fees Setup guide. For more information on Debtor Management screens, please see the Engage Fees Collections guide.