Understand the Total Unallocated amount at the bottom of the Analyse Receipts screen

TABLE OF CONTENTS

• Introduction
• Understand the Total Unallocated amount at the bottom of the Analyse Receipts screen

Introduction

The Total Unallocated field on the Analyse Fees shows the unallocated value of the Total Receipt Amount.

When you post a receipt onto an account which you cannot fully or partially match against invoices/credit notes, you have to show it as unallocated. The system does this automatically for imported transactions and Direct Debit overpayments.

Understand the Total Unallocated amount at the bottom of the Analyse Receipts screen

To view the Unallocated receipts posted:

1. Go to Fees>Collections>Analyse Receipts.
2. Refine the view of the grid by applying your required filters.
3. The Total Unallocated field will display the unallocated value of the Total Receipt Amount displayed.
4. You can see the individual unallocated amounts in the Unallocated You may find it easier to reorder by this column (left-click on the column header) to see all unallocated amounts together.

For more information on working with the Sales Analysis screens, please see the Engage Fees Collections guide.