Run the Accounts Health Check

TABLE OF CONTENTS

• Introduction
• Run the Accounts Health Check

Introduction

The Accounts Health Check shows you if there is a problem in your Fees database by comparing three separate areas of the data and validating that the total is the same for each area.

Run the Accounts Health Check

You should open the Fees>Sales Analysis >Accounts Health Check screen to validate if there is a conflict error every month and at least one week before a period end.

A Healthy message means there are no conflicts. You can close the screen.

A Red Conflict error means there is a problem in your database. You should not post any invoices or receipts to your system until the conflict is repaired.

1. Raise an Incident in Engage Help
2. Attach the message in the View Details screen.

For more information on the Health Check, see the Engage Fees Collections guide Sales Analysis section.